What Is Google Review?

Are you wondering what the fuss is about Google reviews and why they are so important these days? Well, this detailed blog will help you understand everything about it – how they work, tips to get good reviews, ways to tackle fake or harmful reviews and more.

With increasing competition, the use of the Internet to rate services or products and the tendency of customers to rely on online feedback more than anything – you can’t ignore the significance of Google reviews. So, without much ado, let’s delve deeper!

What Are Google Reviews?

Google Reviews are feedback or expressions of customers about the service or business they are talking about. Google allows customers to share their reviews so others can see and decide whether to go forward with a purchase or not. It’s a free platform where anyone can review your services, business or products. That’s why it is often used as a negative marketing tool by competitors or anyone. While this is the biggest con of Google reviews, some Google review removal companies can help you deal with this negative publicity.

Where Can You See the Google Reviews?

You can see the Google reviews on Google My Business account or by looking for your business on Google Maps. Here are the simple steps to see reviews of your business online:

• Sign into your Google My Business account
• Go to Google Maps or Your Google Business profile
• Click on the review tab
• That’s it! You can see the reviews

Easy, isn’t it? You can do it right away by following these simple steps. If you want to check reviews of someone else’s services, you can search them on Google Maps and check their reviews. There are options for which reviews you want to see – most relevant, newest, highest, or lowest.

Why Are Google Reviews Important?

Google reviews are seen as a mirror of your relationship with the customer, the quality of your services and the overall trust factor. Here is why having good Google reviews and high ratings can help you in long-term:

• Boosts Sales – Around 90% of Internet users check Google reviews before buying a product or trying a new service. They consider these reviews as personal recommendations from a friend or relative. Therefore, the better reviews, the more sales you may get.
• Better Local SEO – Google wants its users to find the most trustworthy and best services easily. If your reviews are the best, Google may rank you higher which automatically gives you more reach.
• Helps You Grow and Be Better – The reviews are (mostly) genuine feedback about your service, staff behaviour, product quality and overall business. You can use this constructive criticism to improve your services.
• Improves Brand Image and Customer Trust – A business with a good online reputation builds customer trust. Internet users are more likely to trust your services if they find genuine reviews that talk highly about your service or product. People usually consider Google as a trustworthy platform and their reviews have the same reputation. So, if you are ranked well on Google, and have mostly positive reviews, you are seen as a reliable brand.

You can also use your Google reviews on your website to showcase brand trust. You can promote them on social media for more traction and incorporate them into your business listing.

Tips to Get and Respond to Google Reviews

• Ask Customers for Reviews – After experiencing your services, you can ask the customer to share more by reviewing you on Google. Do not push too hard, a gentle reminder and top-notch service can encourage them to do it. You can send them a review link to make it easy for them.
• Thank Your Customers for Leaving a Review – When you thank your customers, they feel valued, and you are seen as a business that considers and respects their customers.
• Respond to Negative Reviews On-Time – We know that negative reviews can be annoying when you do your best to provide quality services. However, your irritation or anger may worsen the situation. You should always respond to such reviews with a polite apology following the explanation. If those negative reviews are fake, you can always consider Google review removal services.

Do bad Google Reviews? Remoovd Have Got You Covered!

Sometimes, even after working hard, and providing top-notch services and quality, some customers may misunderstand the situation or write fake reviews. At such times, Remoovd can help you with the most hassle-free and effective Google review removal services. It’s easier to post a review on Google but highly complex to remove it. But our team of experienced IT professionals use legal methods, consistency and follow-ups till the fake review is removed from the Internet. We are here to fight your battle when you focus on your business growth. Contact us now to learn more!