Privacy Policy

Purpose

Remoovd aims to protect your privacy by regulating and maintaining this privacy policy that adheres to the Privacy Act 1998 and the Privacy Amendment Act 2000. That applies to everyone who uses our website – visitors, clients, employees, and anyone who contacts us.

We are transparent about our privacy policy, and you can find all information about it on this page. This page explains what information we collect, the ways we collect it, how we use it and your rights to protect your information and file complaints if you wish to.

The Information We Collect

We only collect the information that is relevant and useful for us to provide you with the best online experience, our website features, quality and tailored services and genuine customer support.

Here are the type of information we collect on our website:

Personal Information:

• Name
• Email address
• Phone number
• Address
• Billing information (e.g., credit card details)
• Client-specific information necessary for the provision of our services (e.g., URLs, online content details)

Non-Personal Information:

• IP address
• Browser type
• Operating system
• Access times
• Referring to website addresses and more

Note: Apart from this basic information, we may ask you more about your online platforms and the reasons behind the negative content on your page or the Internet. The information we collect always has your consent; you can deny it if you wish to. We do not sell your information to third parties and do not misuse it. However, we may have to send it to the Government agencies to follow some information-related laws. If you are uncomfortable sharing information, you can raise your concerns by contacting our team.

How Do We Collect Your Information?

Directly From You

We may ask for your details when you contact us, or we connect for our services. We may also collect information via contact forms or when you sign in to our website or services. We may also collect information during face-to-face meetings, emails, phone calls or appointments. If you are our employee or applying to our company, we may collect information from your resume and other documents.

Cookies and Other Automation Technology

Our website uses cookies – tiny files stored in your device that provide us with basic information. The website pops up a notification for you to accept cookies. If you deny them, you may not assess some of our features. These automation technologies receive information about your equipment, browsing actions, and patterns.

Third Parties

If you are reaching out to us via third parties, companies or agencies, then we may receive your information from them. You can access this information by contacting our team. We ensure transparency and legal use of your information.

How Do We Use Your Information?

We will use your information to learn more about you and your business. We want you to experience a tailored service centered on your needs. Our team provides a hassle-free approach and ensures your data’s safety throughout the procedure.

Here is how we use your information:

• To provide tailored solutions, manage your online reputation, and eliminate harmful content.
• To process transactions and send related information, including purchase confirmations and invoices
• To respond to your comments, questions, and requests and provide genuine customer service
• To send you technical notices, updates, security alerts, and support and administrative messages
• To monitor and analyze trends, usage, and activities in connection with our services
• To improve our website and service quality

If you want more information than this, we will contact you and ask for your consent. You can only share the information if you are comfortable with it.

Data Security – Your Information Is In Safe Hands

We at Remoovd protect your information from misuse, loss and disclosure. We store and manage your data with multilayered security measures. Our technical team only collect information with accuracy, reliability and complete anonymity.

We store the information collected from you in a cloud or online drive. These are secured with high-tech pin codes and other techniques. You should rest assured by knowing that your privacy is our priority, and we protect your data from unauthorised use.

Your Data Protection Rights

It’s your data, and you can claim your protection rights as of the below:

• The right to access – You can request copies of your data, get a copy of this privacy policy page and enquire which data is stored in our drives.
• The right to rectification – You has the right to request that we correct any information you believe is inaccurate or complete information you believe. You can also file a complaint by contacting our team.
• The right to delete or modify your data – You can request to delete or change your information.

Have Complaints or Doubts? Contact Our Privacy Policy Team

Do you want to learn more about our privacy policy and have doubts about the safety of your information? You can contact us anytime and talk to the technical support team. Here are our contact resources:

Email: info@remoovd.com

Phone: +61440131402

Address: 101 Collins St, Melbourne VIC 3000